Copyright © Brooksbank & Collins LTD 2012 – present. All rights reserved.

The copyright and all other intellectual property rights in the Website and all content displayed on or accessible from the Website (“Content”) is owned by or licensed to Brooksbank & Collins LTD and protected by international copyright treaties and all other applicable copyright and intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access, browse and use the Website and the Content.

You may not access, copy, download, distribute, modify, republish, broadcast, embed into any other website or otherwise use, deal with or exploit any part of the Website or Content without the prior written consent of Brooksbank & Collins LTD.

Brooksbank & Collins LTD owns the rights in and to the and com domain names and the ‘B&C’ logo. Other trade marks, products, services and company names mentioned on the Website or in the Content may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.

Brooksbank & Collins LTD tries to ensure that the Content is correct but accepts no liability for any errors or omissions. The Content should not be relied on and Brooksbank & Collins LTD accept no liability for such reliance.

To the fullest extent permitted by applicable law Brooksbank & Collins LTD excludes all warranties, representations or understandings whatsoever (whether express or implied) in relation to the Website and the Content, specifically including but not limited to, any warranty or representation that the Website and the Content are free from computer viruses, errors and omissions and do not infringe any third parties’ rights.

By virtue of hypertext or other computer links you may be able to access other website pages on the Internet which are not part of Brooksbank & Collins LTD website content; Brooksbank & Collins LTD is not responsible for, nor assumes any liability for the contents of other websites which are linked to the website.

In certain circumstances cookies may be used to track information or specify preferences when viewing the Website. Cookies are small pieces of information stored by your browser on your computer’s hard-drive; they are used solely to keep track of the pages you visit on the Website and whether you have visited the Website previously.

By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. More information is available on the Information Commissioner’s Office website.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.



We would like to you to be happy with your purchase. If however you find the product to be damaged or faulty we will of course offer a refund or exchange. We do ask that we are notified in writing or by e-mail detailing the problem of any grievance within 7 days of your receipt of goods.

You will receive our prompt attention and be notified prior to the refund to your chosen payment card. We can not accept responsibility for any item lost or damaged in transport and we recommend using registered post. We cannot be held responsible for returned goods being lost in transit without proof of postage. We will refund the return postage costs of faulty or damaged goods.


The products shown on our web site are handmade by skilled craftsmen, each product is handmade to order and requires a lead in time to be fabricated. We will normally therefore deliver your orders within 6-8 working weeks, although we will always endeavour to deliver goods as soon as possible.

We use ACP as our carriers and all goods are required to be signed upon delivery as the delivery address.

Please understand that no delivery service is infallible and estimated delivery dates are therefore not guaranteed. Our delivery charges are based on weight, and your shopping basket will add shipping charges on this basis as you buy. The total charge for the goods with and without delivery will be shown in your shopping cart.

Our carrier delivers between 9.00am and 5.00pm, Monday to Friday.

You will be responsible for retrieving undelivered parcels. Please use an alternative delivery address if you are out all day, e.g. work.

Delivery costs and service outside the UK & EU are available on application. You will be liable for all duties and levies payable at any foreign port as a result of delivery of goods outside the UK & EU. You shall not be entitled to cancel your order on the basis of unforeseen duties or levies.


When you click on the checkout button to transfer you to Paypal, you agree to buy the products at the prices indicated, including any delivery charges that apply to your purchase.

Liability and disclaimer

Brooksbank & Collins Ltd total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Brooksbank & Collins Ltd to the customer. Brooksbank & Collins shall not be liable for any consequential customer loss, whether this arises from a breach of duty in contract or in any other way.

Your use of this site is at your sole risk. Certain links on this site may lead to other sites over which Brooksbank & Collins has no control. We will accept no responsibility or liability in respect of material on any web site that is not under our control.

No order is binding on you or Brooksbank & Collins Ltd until we have accepted it. You will own the items we supply you when they are put into the hands of the carrier, or on payment in full of the price of the items and delivery charge.

Statutory Rights

Your statutory rights are not affected by any of the above statements.

Measurements and Colour

Measurements given are approximate. Whilst we make every effort to ensure the accuracy of colour reproduction, this may vary depending on the settings of your monitor, software, or printer.

Law and jurisdiction

These terms and conditions are governed by English law and you submit to the exclusive jurisdiction of the English courts.

Company Information

Registration Name

Brooksbank & Collins Ltd

Registration Place


Office Address

7 Temple Yard, Temple Street, London, E2 6QD

Registration No.


Phone No.

020 7729 8792




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